FAQ
Allergen / Ingredients
At Stubb's®, ingredients are declared on the product label. Pure, single ingredient spices and herbs do not contain an ingredient statement. The only ingredient present is the original spice or herb to which nothing else has been added. We encourage you to read the ingredient statement on your package at the time of purchase to ensure accurate, up to date information as product formulas may change. All priority allergens, sulphites (>10 ppm) and gluten sources will be clearly identified if they are present in the product.
We do have dairy, egg, soy, wheat, mustard, sesame, sulphites, fish, crustaceans, shellfish wheat and other sources of gluten ingredients in our facility. Please be assured we follow good manufacturing practices in our facilities. Our employees are trained in the importance of correct labelling and the necessity of performing thorough equipment wash-downs to eliminate cross-contact of ingredients.
"Gluten and gluten products, when present, will always be declared on the product label by the common name of the gluten source such as “barley”, “wheat”, “rye”, “oats” or “triticale”.
It is important that you read the ingredient statement on your package at the time of purchase to ensure accurate, up-to-date information, as product formulas may change. If any product has a Gluten-Free claim, the product and the manufacturing line has been validated Gluten-Free.
Our facilities have allergen, sanitation, and hygiene programs in place. Our employees follow good manufacturing practices and are trained in the importance of correct labeling and the necessity of performing thorough equipment clean-up and change over procedures to minimize cross-contact of ingredients."
Stubb's® has nutrition information printed on the label, along with the ingredient's list. It is also posted on our product pages. Just visit the “Products” section of our website.
The term “natural flavours” can vary depending on the product. We use a variety of natural flavours, all of which are derived from natural sources.
The collective terms “spices” or “spices and herbs” means any aromatic vegetable substance in the whole, broken, or ground form such as allspice, basil, bay leaves, cinnamon, ginger, turmeric, sage, etc.
For proprietary reasons, we cannot provide details on the ingredients used in “natural flavours” or “spices” or “spices and herbs”. However, if there is a specific ingredient of concern, we can advise on its presence or absence within our product.
As ingredients and formulas can change from time to time, please contact us regarding the vegan diet suitability of a particular product.
Cooking / Substitution
No! Marinades should only be used once on raw meat products, including poultry and fish. Discard any remaining marinade.
Yes, but marinate only firm-fleshed fish steaks, such as tuna, salmon, swordfish and halibut, as well as shrimp. Marinate for 15 to 20 minutes only. Longer marinating time will cause the fish and shrimp to become mushy.
No. Our Stubb's® marinades will not tenderize meat. They are meant to be flavour marinades not tenderizing marinades.
The acid in the marinade can pull the metallic flavour from metal bowls.
Yes. Be aware that the longer you marinate, the stronger the flavour will become. Beef can be marinated overnight and chicken for several hours in the refrigerator. Fish or shrimp should only be marinated for 15-20 minutes in the refrigerator.
Product Availability
We are glad to help you find your favourite product! We can help find a retailer in your area that carries what you are looking for. Find the product on our website and click the “Find A Retailer” box to access online retailers as well as stores near you that carry the product.
We do suggest contacting the store prior to making a special trip to ensure it is still in stock. If your local store doesn’t show up on our locator, we advise you to speak with your store manager about availability as they may be able to order it for you.
If you are still unable to locate the product you are looking for, check our Discontinued Product List to ensure it is still being manufactured, or Contact Us directly for assistance.
Shelf Life / Storage
All Stubb’s® products are printed with a best before date at the time of production to ensure you’re enjoying our products at their most legendary flavour. The format of the best before date is month followed by the day and then the year. If you need assistance with locating the best before date or interpreting the code, please contact us.
Stubb's® Bar-B-Q Sauces, Marinades and Anytime Sauces have a 3-year shelf life. (Plenty of time to inspire and create your own delicious dishes!)
After opening, the best quality is experienced through 8 weeks. Always refrigerate sauce after it is opened.
We recommend refrigerating Stubb's® barbecue sauces after opening for best quality. After opening, the best quality is experienced through 8 weeks.
General Inquiries
Thank you for your interest in our products. As a practice, we do not accept ideas or suggestions relating to new products, flavours, packaging, marketing, or recipes as we have departments devoted to product and marketing innovation. While we appreciate feedback on our products, if you still choose to submit an idea or suggestion, you understand and agree that our Website Terms of Use applies to such submissions. Thank you for being a fan!
While we don’t mail out coupons, samples or promotional items related to our brands, we do offer special deals with local stores where there will be more sale prices for everyone. Please check with your local grocery stores to take advantage of special deals when they are offered. You may also find coupons from some of our products occasionally offered.
Due to the large volume of inquiries we receive, we ask that all donation or sponsorship requests be submitted in writing via email or written letter. For submission guidelines and information, please visit: www.mccormickcorporation.com/en/responsibility/charitable-donations
All requests for donations or sponsorships must be on your organization’s letterhead and include:
•Name of event
•Date of event
•Approximate number of participants
•Cause that will benefit from a donation
•Type of donation/sponsorship requested
Email: charitable_donations@mccormick.com
Mail:
McCormick Canada
P.O. Box 5788
London, ON N6A 4Z2
Canada
Attention: Donation Request
Fax: (519) 432-4648
Get the Info You Need
Discontinued Products
Check our updated list of discontinued items to see if your favorite flavor is still in production.
Allergens & Dietary Info
Find detailed allergen, and dietary info for our range of products, so you can shop and cook with confidence.
Contact Us
Didn't find your answer? Don't hesitate to reach out. We’d love to hear from you!