Faq
Allergen / Ingredients
At McCormick Gourmet, ingredients are declared on the product label. Pure, single ingredient spices and herbs do not contain an ingredient statement. The only ingredient present is the original spice or herb to which nothing else has been added. We encourage you to read the ingredient statement on your package at the time of purchase to ensure accurate, up to date information as product formulas may change. All priority allergens, sulphites (>10 ppm) and gluten sources will be clearly identified if they are present in the product.
We do have dairy, egg, soy, wheat, mustard, sesame, sulphites, fish, crustaceans, shellfish wheat and other sources of gluten ingredients in our facility. Please be assured we follow good manufacturing practices in our facilities. Our employees are trained in the importance of correct labelling and the necessity of performing thorough equipment wash-downs to eliminate cross-contact of ingredients.
"Gluten and gluten products, when present, will always be declared on the product label by the common name of the gluten source such as “barley”, “wheat”, “rye”, “oats” or “triticale”.
It is important that you read the ingredient statement on your package at the time of purchase to ensure accurate, up-to-date information, as product formulas may change. If any product has a Gluten-Free claim, the product and the manufacturing line has been validated Gluten-Free.
Our facilities have allergen, sanitation, and hygiene programs in place. Our employees follow good manufacturing practices and are trained in the importance of correct labeling and the necessity of performing thorough equipment clean-up and change over procedures to minimize cross-contact of ingredients."
McCormick Gourmet® has nutrition information printed on the label, along with the ingredient's list. It is also posted on our product pages. Just visit the “Products” section of our website.
Pure, single ingredient spices and herbs do not contain an ingredient statement. The only ingredient present is the original spice or herb to which nothing else has been added (e.g. black pepper). This labeling policy is compliant with US food labeling laws.
We encourage you to read the ingredient statement on your package at the time of purchase to ensure accurate, up to date information as product formulas may change.
Product Inquiries
All spices and herbs are sensitive to heat and moisture, which can cause the caking that you have described. To lessen the chances of this happening, we suggest the following:
•Store spices in a dry, cool cupboard rather than over the sink or range, as these are areas of high moisture.
•Keep your containers tightly sealed.
•Do not sprinkle spices or herbs directly into a steaming pot of food, since this will allow excessive moisture to enter the bottle.
It is normal, as spices age, for them lose their natural moisture content and harden. Often a sharp tap or loosening the contents with an object such as a chopstick, or the handle of a spoon can loosen them and make easier to use.
Onion and Garlic products are particularly susceptible to caking, as they tend to absorb moisture from the air.
The term "natural flavour" refers to flavouring ingredients that come from natural sources like plants, rather than being made artificially. These flavours provide unique flavoring characteristics to our products. Because flavour blends are proprietary, we’re not able to provide details on the ingredients used in them. However, if there is a specific ingredient of concern, we can advise on its presence or absence within our products. All major allergens are always declared in the ingredient statement on the label, even if they are present in a flavour.
All McCormick Gourmet Cinnamon comes from the cassia family of cinnamon (Cinnamomum cassia). It is primarily imported from Indonesia and is the most common form of cinnamon in North America. McCormick Gourmet and Gourmet Organic Saigon Cinnamon are from Cinnamomum loureirii, primarily sourced from Vietnam.
Coumarin is a naturally occurring compound present in several plants, not just cinnamon. Examples include licorice, strawberries, cherries, apricots, and lavender. There is no scientific evidence of any adverse health effects resulting from the normal consumption of cinnamon.
As of June 2026, McCormick Gourmet no longer uses ethylene oxide (EtO) across our entire portfolio of consumer products. We are committed to ensuring the safety and quality of our herbs and spices while meeting all regulatory requirements.
Product Availability
We are glad to help you find your favourite product! We can help find a retailer in your area that carries what you are looking for. Find the product on our website and click the “Find A Retailer” box to access online retailers as well as stores near you that carry the product.
We do suggest contacting the store prior to making a special trip to ensure it is still in stock. If your local store doesn’t show up on our locator, we advise you to speak with your store manager about availability as they may be able to order it for you.
If you are still unable to locate the product you are looking for, check our Discontinued Product List to ensure it is still being manufactured, or Contact Us directly for assistance.
Shelf Life / Storage
For optimum flavour, store in a cool, dry place, away from heat and moisture - we do not recommend freezing spices and herbs. Red Pepper products can be stored in the refrigerator to help maintain colour and flavour. Though our products do not spoil, their flavour and quality will diminish with time.
Spices are not high in nutrient values and they do not make a significant contribution to the nutritional content of foods on a per-serving basis of one-fourth teaspoon. Spices and herbs are naturally low in calories, fat, sugar and sodium. However, spices and herbs can play an extremely valuable role in good nutrition by enhancing the flavour and appeal of foods which are nutritionally important.
General Inquiries
Thank you for your interest in our products. As a practice, we do not accept ideas or suggestions relating to new products, flavours, packaging, marketing, or recipes as we have departments devoted to product and marketing innovation. While we appreciate feedback on our products, if you still choose to submit an idea or suggestion, you understand and agree that our Website Terms of Use applies to such submissions. Thank you for being a fan!
While we don’t mail out coupons, samples or promotional items related to our brands, we do offer special deals with local stores where there will be more sale prices for everyone. Please check with your local grocery stores to take advantage of special deals when they are offered. You may also find coupons from some of our products occasionally offered.
Due to the large volume of inquiries we receive, we ask that all donation or sponsorship requests be submitted in writing via email or written letter. For submission guidelines and information, please visit: www.mccormickcorporation.com/en/responsibility/charitable-donations
All requests for donations or sponsorships must be on your organization’s letterhead and include:
•Name of event
•Date of event
•Approximate number of participants
•Cause that will benefit from a donation
•Type of donation/sponsorship requested
Email: charitable_donations@mccormick.com
Mail:
McCormick Canada
P.O. Box 5788
London, ON N6A 4Z2
Canada
Attention: Donation Request
Fax: (519) 432-4648
Get the Info You Need
Discontinued Products
Check our updated list of discontinued items to see if your favorite flavor is still in production.
Allergens & Dietary Info
Find detailed allergen, and dietary info for our range of products, so you can shop and cook with confidence.
Contact Us
Didn't find your answer? Don't hesitate to reach out. We’d love to hear from you!