FAQ
Allergen / Ingredients
At Frank's Red Hot®, ingredients are declared on the product label. Pure, single ingredient spices and herbs do not contain an ingredient statement. The only ingredient present is the original spice or herb to which nothing else has been added. We encourage you to read the ingredient statement on your package at the time of purchase to ensure accurate, up to date information as product formulas may change. All priority allergens, sulphites (>10 ppm) and gluten sources will be clearly identified if they are present in the product.
We do have dairy, egg, soy, wheat, mustard, sesame, sulphites, fish, crustaceans, shellfish wheat and other sources of gluten ingredients in our facility. Please be assured we follow good manufacturing practices in our facilities. Our employees are trained in the importance of correct labelling and the necessity of performing thorough equipment wash-downs to eliminate cross-contact of ingredients.
Gluten and gluten products, when present, will always be declared on the product label by the common name of the gluten source such as “barley”, “wheat”, “rye”, “oats” or “triticale”.
It is important that you read the ingredient statement on your package at the time of purchase to ensure accurate, up-to-date information, as product formulas may change.
Our facilities have allergen, sanitation, and hygiene programs in place. Our employees follow good manufacturing practices and are trained in the importance of correct labeling and the necessity of performing thorough equipment clean-up and change over procedures to minimize cross-contact of ingredients.
If any product has a Gluten-Free claim, the product and the manufacturing line has been validated Gluten-Free.
Frank's Red Hot® has nutrition information printed on the label, along with the ingredient's list. It is also posted on our product pages. Just visit the “Products” section of our website.
No, Frank's RedHot Original, XTRA Hot, Buffalo Wings Sauce, Chile 'n Lime, Hot Buffalo Wings Sauce, Kickin' BBQ Sauce, Sweet Chili Sauce and Sriracha Chili Sauce do not contain MSG.
Cooking / Substitution
Frank's RedHot Original Cayenne Pepper Sauce was the secret ingredient in the first ever Buffalo Wings recipe. To give your wings authentic Buffalo flavour, use 3 parts Frank's RedHot Original and 2 parts melted butter. Toss your wings in this mixture and serve.
The heat level of Hot Buffalo Wings Sauce is between the Frank's RedHot® Original Hot Sauce and the XTRA Hot Sauce.
For a milder wing sauce recipe, vary the ratio of Frank's RedHot® to butter. For example, in our standard traditional Buffalo Wings recipe using 2 1/2 lbs. chicken wings use: 3 parts butter, 2 parts RedHot® (1/2 cup butter: 1/3 cup RedHot).
Substitute Frank's RedHot® XTRA Hot for Frank's RedHot® Original. You'll get four times the heat and all the flavour!
Product Availability
We are glad to help you find your favourite product! We can help find a retailer in your area that carries what you are looking for. Find the product on our website and click the “Find A Retailer” box to access online retailers as well as stores near you that carry the product.
We do suggest contacting the store prior to making a special trip to ensure it is still in stock. If your local store doesn’t show up on our locator, we advise you to speak with your store manager about availability as they may be able to order it for you.
If you are still unable to locate the product you are looking for, check our Discontinued Product List to ensure it is still being manufactured, or Contact Us directly for assistance.
Shelf Life / Storage
The recommended shelf life from the date of manufacture if unopened is 24 months.
The Best By/Meilleur Avant (BB/MA) date is stamped eaither on the shoulder or the bottom of the bottlen and is the date we recommend that you use the product by to assure the product's optimum flavour, freshness and consistent quality. The product will generally maintain good flavour quality for a few weeks after that date if refrigerated.
Quality, freshness and flavour are top priorities at Frank's RedHot®. The product will generally maintain good flavour quality for a few weeks past the Bets By/Meilleur Avant date, if refrigerated. We recomment to refrigerated Frank's Red Hot Sauces to help maintain its flavour; however, it is not necessary if you prefer your Frank's RedHot® to be room temperature.
General Inquiries
Thank you for your interest in our products. As a practice, we do not accept ideas or suggestions relating to new products, flavours, packaging, marketing, or recipes as we have departments devoted to product and marketing innovation. While we appreciate feedback on our products, if you still choose to submit an idea or suggestion, you understand and agree that our Website Terms of Use and/or Note about Unsolicited Submissions applies to such submissions. Thank you for being a fan!
While we don’t mail out coupons, samples or promotional items related to our brands, we do offer special deals with local stores where there will be more sale prices for everyone. Please check with your local grocery stores to take advantage of special deals when they are offered. You may also find coupons from some of our products occasionally offered.
Due to the large volume of inquiries we receive, we ask that all donation or sponsorship requests be submitted in writing via email or written letter. For submission guidelines and information, please visit: www.mccormickcorporation.com/en/responsibility/charitable-donations
All requests for donations or sponsorships must be on your organization’s letterhead and include:
•Name of event
•Date of event
•Approximate number of participants
•Cause that will benefit from a donation
•Type of donation/sponsorship requested
Email: charitable_donations@mccormick.com
Mail:
McCormick Canada
P.O. Box 5788
London, ON N6A 4Z2
Canada
Attention: Donation Request
Fax: (519) 432-4648