FAQ
Allergen / Ingredients
At Club House®, ingredients are declared on the product label. All priority allergens, sulphites (>10 ppm) and gluten sources will be clearly identified if they are present in the product. We do have dairy, egg, soy, wheat, mustard, sesame, sulphites, fish, crustaceans, shellfish wheat and other sources of gluten ingredients in our facility. Please be assured that our facilities have allergen, sanitation, and hygiene programs in place. Our employees follow good manufacturing practices and are trained in the importance of correct labeling and the necessity of performing thorough equipment clean-up and change over procedures to minimize cross-contact of ingredients.
"Gluten and gluten products, when present, will always be declared on the product label by the common name of the gluten source such as “barley”, “wheat”, “rye”, “oats” or “triticale”.
It is important that you read the ingredient statement on your package at the time of purchase to ensure accurate, up-to-date information, as product formulas may change. If any product has a Gluten-Free claim, the product and the manufacturing line has been validated Gluten-Free.
Our facilities have allergen, sanitation, and hygiene programs in place. Our employees follow good manufacturing practices and are trained in the importance of correct labeling and the necessity of performing thorough equipment clean-up and change over procedures to minimize cross-contact of ingredients."
Unfortunately, we do not currently publish a listing of gluten-free products. You can search on our website by that key word, and products with the claim "Gluten Free" will appear.
We strongly recommend that you refer to the actual ingredient listing of the specific product you are using as product formulas may change. All common allergens will be clearly identified if they are present in the product formula. In regards to gluten, we do have wheat ingredients in our facility. Please be assured that we follow good manufacturing practices in our facilities and make all efforts to reduce the opportunity of cross-contamination."
Neither Club House®'s Pure nor Imitation Almond extracts contain nuts. The almond flavour in our imitation almond extract is synthesized from artificial sources which are not from a "nut" origin. Also, our Club House® Pure Almond Extract, 43 mL, is peanut/nut free. The flavouring in our Club House® Pure Almond Extract is distilled from the bitter almond of the kernels in peaches and/or apricots. The process used in the distillation is such that all allergens are removed. Therefore, our Club House® Pure Almond Extract is safe for anyone with peanut and nut allergies.
Our Club House® Rice Flour is made strictly from long grain white rice and is milled in a separate facility where rice is the only ingredient. Our Club House® Potato starch does not contain any wheat ingredient. The Potato Starch is also milled in a facility where there are no wheat ingredients. Also, the line where we package these flours is tested to be free of gluten.
"Pure, single ingredient spices and herbs do not contain an ingredient statement. The only ingredient present is the original spice or herb to which nothing else has been added (e.g. black pepper). This labeling policy is compliant with US food labeling laws.
We encourage you to read the ingredient statement on your package at the time of purchase to ensure accurate, up to date information as product formulas may change."
The term "natural flavour" refers to flavouring ingredients that come from natural sources like plants, rather than being made artificially. These flavours provide unique flavoring characteristics to our products. Because flavour blends are proprietary, we’re not able to provide details on the ingredients used in them. However, if there is a specific ingredient of concern, we can advise on its presence or absence within our products. All major allergens are always declared in the ingredient statement on the label, even if they are present in a flavour.
"Spices and herbs do not make a significant contribution to the nutritional content of foods on a per-serving basis (0.5 g, or ¼ teaspoon to ½ teaspoon), however they are a great way to add flavour to your food.
Canada’s Food Guide recommend adding herbs and spices to add flavour when cooking at home which can decrease the amount of salt used. To find out more, visit: https://www.canada.ca/en/health-canada/services/food-guide/explore/healthy-eating-recommendations/limit-highly-processed/prepare-meals-snacks-healthy-ingredients.html
Extracts do not make a significant contribution to the nutritional content of foods on a per-serving basis. However, they do play a valuable role in enhancing the flavour and appeal of foods which are nutritionally important."
Product Inquiries
"All our single spice and herb products are salt free. If there is salt in the formula of a product, it will be listed in the ingredient statement. Club House® offers salt-free and reduced in sodium products.
Feel free to check our Low Sodium Recipes on our website, as well as some of our blends that do not contain salt:
Club House® SEASONING
Salt-Free Original | Club House®
Salt-Free Herb & Pepper | Club House®
Salt-Free Garlic & Herb | Club House®
Club House® LA GRILLE
Salt Free Salmon Seasoning | La Grille (clubhouse.ca)
Salt Free Steak Spice | La Grille (clubhouse.ca)
Salt Free Vegetable Seasoning | La Grille (clubhouse.ca)
Salt Free Chicken Seasoning | La Grille (clubhouse.ca)
In addition, we currently offer the following Reduced Sodium products:
25% Less Salt & Gluten-Free Taco Seasoning | Club House®
25% Less Salt & Gluten-Free Shepherd's Pie Seasoning Mix | Club House®
25% Less Salt & Gluten-Free Chili Seasoning Mix | Club House®
25% Less Salt & Gluten-Free Sloppy Joes Seasoning Mix | Club House®
25% Less Salt & Gluten-Free Homestyle Gravy Mix | Club House®
25% Less Salt & Gluten-Free Poutine Gravy Mix | Club House®
25% Less Salt & Gluten-Free Sweet & Spicy Dipping Sauce Mix | Club House®
25% Less Salt Brown Gravy Mix | Club House®"
"All Club House® Cinnamon comes from the cassia family of cinnamon (Cinnamomum cassia). It is primarily imported from Indonesia and is the most common form of cinnamon in North America. McCormick Gourmet and Gourmet Organic Saigon Cinnamon are from Cinnamomum loureirii, primarily sourced from Vietnam.
Coumarin is a naturally occurring compound present in several plants, not just cinnamon. Examples include licorice, strawberries, cherries, apricots, and lavender. There is no scientific evidence of any adverse health effects resulting from the normal consumption of cinnamon."
As of June 2026, we no longer uses ethylene oxide (EtO) across our entire portfolio of consumer products. We are committed to ensuring the safety and quality of our herbs and spices while meeting all regulatory requirements.
“100% Organic” means that the product must contain 100% organically produced ingredients with no pesticides or animal fertilizers used. An organic product is obtained through adherence to organic standards at the agricultural production level, which must be maintained through handling to the point of final sale, in order for the final product to be labeled and/or marketed as organic.
Carrageenan is a food additive that is approved for use in Canada in a wide range of food products and categories. The type of carrageenan used in foods is derived from seaweed and used for the purpose of stabilizing and thickening various foods.
Carrageenan is included on Health Canada’s Lists of Permitted Food Additives which requires that the listed ingredients have undergone a scientific assessment to ensure their safety. The Lists specify the food types and levels at which the food additives may be used.
There are several things that can affect the colour:
Storage: Storing this item in warm temperatures can naturally cause the colour of the powder to darken – this will not impact the results. This is not a cause for concern. It is a result of the sugars caramelizing.
Carrageenan: Natural gelling agent from seaweed used to thicken jam; the powder can be different in colour, from white to yellowish beige.
Our spices and seasoning blends are filled by weight rather than volume. Sometimes during transportation, the spices can settle and the bottle will not look as full as it was when originally packed. You can vigorously shake the bottle to loosen up the product. Regardless of the visual level of product, the bottle should still contain the weight indicated on the label.
Each product line uses a standard sized bottle - with various sized and density of ingredients so not all fill levels will look the same. The bottle should still contain the weight indicated on the label.
Cooking / Substitution
If you run out of an ingredient at the last minute, don’t panic - we’ve got a few tricks up our sleeve! Using what is recommended in a recipe is best, but if a substitute is needed, take a look at some of the most common substitutions:
•Herbs: 3 parts fresh = 1 part dry (i.e. 3 tsp fresh oregano = 1 tsp dry oregano.) Also works for green onion.
•Garlic: 1 medium-sized clove garlic = 1/4 tsp Garlic Powder
•Onion: 1/2 cup chopped onion = 3 Tbsp. dried Minced Onion or 2 1/2 tsp Onion Powder
•Orange Peel:
o1 teaspoon dried Orange Peel = 1 teaspoon fresh.
o1 Tablespoon (or slightly more) of Orange Peel is equivalent to approximately the rind of 1 medium fresh orange, grated (one medium orange provides approximately 3 to 4 teaspoons grated peel).
•Lemon Peel:
o1 teaspoon dried Lemon Peel = 1 teaspoon fresh.
o1 1/2 teaspoons (or slightly more) of Lemon Peel is equivalent to the rind of approximately 1 medium fresh lemon, grated. (One medium lemon provides approximately 1 1/2 to 2 teaspoons grated peel).
•Cloves: 5 whole cloves = 1/4 tsp of ground.
•Ginger: 1 Inch Ginger = 1 1/4 tsp of ginger powder
You can use frozen fruits but keep in mind that they will release more water than fresh fruits, and that will impact the consistency of your jam. Make sure to draw out the excess of water before preparing it.
Our Club House® No Cook Freezer Jam can be used with any fruits, fruit should be cut into small pieces (1/4”) but not mashed or pureed.
The fruit should be measured after cutting and the bowl should not have very much juice before you add the sugar. The sugar amount requested on the pouch (1 ½ cups) is the amount required to draw out the correct proportion of juice from the chopped fruit. Fruit that is very ripe or very sweet can also contain more juice and result in a runnier jam.
Product Availability
We are glad to help you find your favourite product! We can help find a retailer in your area that carries what you are looking for. Find the product on our website and click the “Find A Retailer” box to access online retailers as well as stores near you that carry the product.
We do suggest contacting the store prior to making a special trip to ensure it is still in stock. If your local store doesn’t show up on our locator, we advise you to speak with your store manager about availability as they may be able to order it for you.
If you are still unable to locate the product you are looking for, check our Discontinued Product List to ensure it is still being manufactured, or Contact Us directly for assistance.
Shelf Life / Storage
The location of a BB/MA will depend on the type of product:
Club House® Herbs&Spices - It will be located at the upper side of the pedestal bottle.
Club House® Recipe Mixes pouches - It will be indicated at the bottom of the pouch, on the back.
Club House® Extracts - At the back of the bottle
Club House® Salad Garnishes (Bacon flavoured bits) - Indicated at the back of the bottle.
Date Labelling is valuable source of information on our products. With this indication you will know:
Shelf Life of a Product - It refers to the time an unopened product will keep its perfect state in freshness and taste, storaged under appropiate conditions.
The Best Before/Meilleur Avant date (BB/MA) - It will indicate the time frame a product will be good for, once opened. It will be indicated in bilingual language stating in most cases, YYYY/MM/DD following numbers and letters of production time hh:mm.
For more information, please clik here: https://inspection.canada.ca/en/food-labels/labelling/consumers.
Dry Spices and herbs will never spoil or go bad, but over time, the essential oils that provide their flavour can evaporate. For optimum flavor, store in a cool, dry place, away from heat and moisture - we do not recommend freezing spices and herbs. Red Pepper products can be stored in the refrigerator to help maintain colour and flavour. Though our products do not spoil, their flavour and quality will diminish with time.
For optimum flavour, store in a cool, dry place, away from heat and moisture - we do not recommend freezing spices and herbs. Red Pepper products can be stored in the refrigerator to help maintain colour and flavour. Though our products do not spoil, their flavour and quality will diminish with time.
Spices are not high in nutrient values and they do not make a significant contribution to the nutritional content of foods on a per-serving basis of one-fourth teaspoon. Spices and herbs are naturally low in calories, fat, sugar and sodium. However, spices and herbs can play an extremely valuable role in good nutrition by enhancing the flavour and appeal of foods which are nutritionally important.
All spices and herbs are sensitive to heat and moisture, which can cause the caking that you have described. To lessen the chances of this happening, we suggest the following:
•Store spices in a dry, cool cupboard rather than over the sink or range, as these are areas of high moisture.
•Keep your containers tightly sealed.
•Do not sprinkle spices or herbs directly into a steaming pot of food, since this will allow excessive moisture to enter the bottle.
It is normal, as spices age, for them lose their natural moisture content and harden. Often a sharp tap or loosening the contents with an object such as a chopstick, or the handle of a spoon can loosen them and make easier to use.
Onion and Garlic products are particularly susceptible to caking, as they tend to absorb moisture from the air.
If stored properly, Pure Vanilla Extract can last indefinitely. It will never spoil, and the flavour will enhance over time. You may notice some sediment in the bottom of the bottle if it has been sitting for an extended period. This is normal and is perfectly harmless as pure vanilla doesn’t deteriorate with age.
The bottle should be kept in a cool dark place (such as a pantry) away from heat, moisture and sunlight. Avoid cupboards near the stove, dishwasher, or fridge and shelves near windows when storing your extract.
When gravy is too thin, it is most often due to the product cooking at a too high heat or for too long. The starch in the product formula will break down if it is heated too much. The heating time will also be affected if more than two pouches are cooked together.
For best results, when preparing our gravy mixes, add the pouch contents to the water in a pot, cook at medium heat, whisking continuously while it comes to a boil, then reduce heat and let it simmer for an additional minute.
General Inquiries
McCormick has been sourcing its ingredients from all over the globe for well over 130 years. We source our spices and herbs from their native geographic sources, but we manufacture our products in the same countries where they are sold. For example, we manufacture our North American products in the US and Canada.
To ensure our products deliver the best flavour, McCormick sources its ingredients from their native environments around the world with specific soil and climate conditions. Few companies have our know-how and experience in sourcing hundreds of wholesome and safe spices and herbs from up to 80 countries, including Canada. McCormick chooses only the best suppliers to work with in all of our source countries and we exercise the highest level of control throughout the supply chain. You can be sure we manage quality from source to finished product.
Thank you for your interest in our products. As a practice, we do not accept ideas or suggestions relating to new products, flavours, packaging, marketing, or recipes as we have departments devoted to product and marketing innovation. While we appreciate feedback on our products, if you still choose to submit an idea or suggestion, you understand and agree that our Website Terms of Use and/or Note about Unsolicited Submissions applies to such submissions. Thank you for being a fan!
While we don’t mail out coupons, samples or promotional items related to our brands, we do offer special deals with local stores where there will be more sale prices for everyone. Please check with your local grocery stores to take advantage of special deals when they are offered. You may also find coupons from some of our products occasionally offered.
Due to the large volume of inquiries we receive, we ask that all donation or sponsorship requests be submitted in writing via email or written letter. For submission guidelines and information, please visit: www.mccormickcorporation.com/en/responsibility/charitable-donations
All requests for donations or sponsorships must be on your organization’s letterhead and include:
•Name of event
•Date of event
•Approximate number of participants
•Cause that will benefit from a donation
•Type of donation/sponsorship requested
Email: charitable_donations@mccormick.com
Mail:
McCormick Canada
P.O. Box 5788
London, ON N6A 4Z2
Canada
Attention: Donation Request
Fax: (519) 432-4648